Order Cancellations will be considered only if the request is made within 24 hours of ordering the books.
If the consignment delivered to you is NOT in a good condition. You have to confirm this at the time of receiving the order / consignment to the delivery person.
No cancellation available on discounted books ordered. Cancellation can be done only under the following terms:
Once the cancellation done, the amount will be fully refunded via original method of payment within 07 to 10 working days.
if customer paid twice for one transaction, the one transaction amount will be refunded via same source within 15 to 20 working days.
Please notify of any damaged, defective or wrong product(s) received, within 24-hours of delivery to you. If you are unable to do so within 24-hours, Authentic Books shall not be held liable for the failure to replace the order(s).
Product(s) should be returned in their original packaging
You can return the product via courier to our address along with the details of charges and a copy of courier receipt. The courier charges will be paid to you via original method of payment.
The returned products are subject to verification and checks by our team in order to determine the legitimacy of the complaint/return and the process will be completed within 3 to 4 working days.